Welcome to Ramdev Ice Cream Parlour. By accessing and using our website, mobile application, or visiting our physical store, you agree to comply with the following Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. Acceptance of Terms

By visiting or using any part of the Ramdev Ice Cream Parlour services (the "Services"), you agree to be bound by these Terms & Conditions, which may be updated by us from time to time without prior notice. It is your responsibility to review this page periodically to stay informed about any changes.

2. Services Provided

Ramdev Ice Cream Parlour offers a range of premium ice creams, beverages, and related products (collectively referred to as “Products”). Our Services include both in-store purchases, online orders, and deliveries (where applicable). We reserve the right to modify, suspend, or discontinue any aspect of the Services at our sole discretion.

3. Ordering & Payment

a. In-Store Purchases: You may purchase Products directly from our physical store. All payments must be made at the point of purchase, either by cash, card, or other available payment methods.

b. Online Orders: If placing an order via our website or app, you agree to provide accurate and complete information regarding your order, including payment details. All prices are listed in INR (Indian Rupees), and applicable taxes may apply.

c. Payment Methods: We accept various forms of payment, including credit/debit cards, UPI (Unified Payments Interface), digital wallets, and cash (where applicable). Payments are processed securely, and we do not store your sensitive payment information.

d. Order Confirmation: Once your order is successfully placed, you will receive an order confirmation. However, this does not constitute an acceptance of your order. We reserve the right to cancel or refuse an order for any reason, including product availability or errors in pricing.

4. Product Availability & Pricing

We make every effort to ensure the Products on our menu are available. However, product availability is subject to stock levels and other factors beyond our control. Prices and product descriptions are subject to change without notice.

a. Product Descriptions: We strive to provide accurate descriptions and images of our Products, but there may be slight variations. We do not guarantee that the color, texture, or taste will be exactly as depicted on our website or advertisements.

5. Delivery Terms

If you select delivery, we will do our best to deliver your Products in a timely manner. Delivery times are estimates and may vary depending on factors like location, traffic conditions, and order volume.

a. Delivery Charges: Delivery charges, if applicable, will be clearly stated at checkout. These charges may vary depending on the delivery method and location.

b. Delivery Issues: We are not liable for any delivery delays caused by third-party delivery providers or situations beyond our control. If you encounter any issues with your delivery, please contact our customer service team for assistance.

6. Customer Conduct

You agree to use our Services for lawful purposes only. You may not:

• Violate any applicable laws or regulations in India, including but not limited to consumer protection, data privacy, and intellectual property laws.
• Use our website or physical store in a manner that could damage, disable, overburden, or impair the Services or interfere with any other user’s use of the Services.
• Engage in fraudulent or deceptive activities, including providing false information or using unauthorized payment methods.

7. Health & Safety Disclaimer

a. Allergen Information: Our Products may contain common allergens such as dairy, nuts, gluten, and soy. We make every effort to clearly label ingredients, but cross-contamination may occur. If you have allergies, please consult with our staff or review the product ingredient list before making a purchase.

b. Dietary Claims: We do not guarantee that any of our Products are suitable for specific dietary needs such as vegan, keto, or gluten-free unless explicitly stated. Please read product descriptions carefully or consult with our staff for more information.

c. Health & Wellness: While our ice creams are delicious, they are to be enjoyed as part of a balanced diet. We encourage responsible consumption.

8. Intellectual Property

All content, including but not limited to text, images, logos, and trademarks, associated with Ramdev Ice Cream Parlour is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website or marketing materials without prior written permission.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages that arise from your use of our Services, including but not limited to errors in orders, product satisfaction, or delivery delays. Our liability is limited to the amount you paid for the Products.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ramdev Ice Cream Parlour, its employees, partners, and affiliates from any and all claims, damages, losses, liabilities, and expenses arising from your use of our Services, violation of these Terms & Conditions, or infringement of any rights.

11. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.

12. Third-Party Links

Our website or physical store may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from or related to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in Bhavnagar, Gujarat.

14. Amendments

We reserve the right to amend or update these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our Services after any changes, you agree to the updated terms.