Return Policy

At Ramdev Ice Cream and Coldrink Parlour, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, we offer a straightforward return policy to ensure your peace of mind.

1. Eligibility for Returns:

   • Returns are accepted within 7 days of the date of purchase.
   • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Non-Returnable Items:

   • Perishable goods such as ice creams and cold drinks cannot be returned unless they are deemed defective.
   • Gift cards are also non-returnable.

3. Return Process:

   • To initiate a return, please contact our customer service team at info@ramdevparlour.com
   • Once your return request is approved, you will be provided with instructions on how to return the item.
   • Please ensure that the item is securely packaged to prevent damage during transit.

4. Refund Process:

   • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
   • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

5. Exchanges:

   • If you wish to exchange an item for a different one, please contact our customer service team to arrange the exchange.

6. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.

7. Contact Us:

   • If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team.

Note: This return policy is subject to change without prior notice. Please refer to our website or contact us for the most up-to-date information.